Shipping and returns.

Delivery within the Netherlands

This shop accepts delivery addresses on the Dutch mainland. Wadden Island delivery is not yet available. Delivery costs €0 and is shown before payment. Expected total delivery time is 7–15 working days after payment, including manual print review and production. This is an estimate; we contact you about delays. The statutory delivery deadline applies where no other period has been agreed. Orders may arrive in separate parcels.

Every paid artwork is manually checked before production. Payment does not mean production has started. Production partner Prodigi assigns a printing facility; the current standard route may ship from the United Kingdom. Studio Oever bears any import or handling charges for this delivery. If you receive a bill, send its details to business@oever.art; we arrange payment or reimburse the documented amount paid.

Returns

The standard artworks and sizes offered here have a 14-day withdrawal period after receipt. Production after ordering does not remove this right. You may withdraw before delivery. See withdrawal for the declaration and optional model form. Return within 14 days after notifying us. You pay the direct return postage, except where the product is defective or we made an error. Choose a suitable carrier and keep proof of posting.

Return address: Studio Oever, Dreef 2, apartment 0045, 2012 HR Haarlem, Netherlands. Include apartment 0045; this is the receiving address rather than our registered office. Pack the artwork carefully. Original packaging is not a condition for withdrawal. You may inspect it as you would in a shop; handling beyond that may result in a statutory deduction for diminished value.

Refunds and damage

On withdrawal from the complete order, we refund the purchase price and standard outbound delivery within 14 days of your notification using the same payment method. We may wait for the return or proof of posting, whichever comes first. For partial withdrawal, amounts relating to retained goods are excluded. Report damage or defects to business@oever.art with the order reference. Photos help but do not determine your statutory rights. Studio Oever remains your point of contact.